š Is CRM a Good Stock to Buy in 2025? Hereās What Investors Should Know
š° Salesforce (CRM) ā The Big Question for 2025 Investors
Salesforce, traded under the ticker CRM, is one of the worldās leading cloud-based software companies. It powers customer relationship management (CRM) for millions of businesses globally. But as the market faces uncertainty and new AI trends reshape tech companies, many investors are asking ā is Salesforce stock still worth buying in 2025?
Letās break it down in simple terms.
š Salesforceās Current Market Overview
As of mid-October 2025, Salesforce stock (CRM) trades around $236 per share, showing signs of recovery after a tough year. The company has faced slower growth, AI competition, and investor concerns ā yet it remains one of the strongest enterprise software names in the market.
Recently, Salesforce announced some bold new goals:
- $60 billion annual revenue target by 2030
- 40% operating margin goal by FY30
- $7 billion share buyback plan
These targets show confidence in long-term performance ā but investors are still cautious about how fast Salesforce can actually grow in a competitive, AI-driven world.
š Why Some Experts Think CRM Is Still a Strong Buy
1. Strong Brand and Market Leadership
Salesforce dominates the CRM market, serving thousands of large and small businesses worldwide. Its tools for marketing, sales, analytics, and customer service are deeply embedded into corporate workflows ā which gives it a competitive moat.
2. Big AI Push Through āAgentforceā
Salesforceās new AI platform, Agentforce, is becoming a core part of its business. The company recently revealed that over 12,000 customers are already using its AI-powered tools, generating $440 million in annual recurring revenue.
If businesses continue adopting AI, Salesforce could benefit massively from its early start in the enterprise AI space.
3. Strong Long-Term Guidance
The companyās plan to hit $60 billion in revenue by 2030 and expand margins to 40% shows itās focused on profitable, sustainable growth. This long-term guidance could reward patient investors.
4. Share Buyback Plan Shows Confidence
A $7 billion share repurchase program signals that Salesforceās leadership believes the stock is undervalued. It also adds shareholder value ā a big plus for long-term investors.
5. Attractive Entry Point After a Pullback
After a 20ā30% decline earlier this year, CRM stock is now trading at a more reasonable valuation. For long-term investors, the current dip may offer a good opportunity to enter before the next growth wave.
ā ļø Why Investors Should Still Be Careful
1. AI Adoption Is Slower Than Expected
While Salesforce is betting big on AI, many customers are still experimenting with these tools. Some companies havenāt yet figured out how to use AI efficiently, which could delay Salesforceās expected revenue growth.
2. Execution Risks
Salesforceās targets for 2030 are ambitious. If management struggles to deliver consistent quarterly growth or fails to improve margins, investors may lose confidence quickly.
3. Intense Competition
Tech giants like Microsoft, Adobe, and HubSpot are rapidly building their own AI-powered CRM solutions. If Salesforce canāt stay ahead in innovation, it could lose market share.
4. Economic Headwinds
Enterprise software spending often slows down during economic uncertainty. If global businesses cut budgets, Salesforceās new deals and renewals might take a hit.
5. Valuation Pressure
Even after the pullback, CRM trades at a premium compared to traditional software companies. Investors need to believe in its AI growth story for the valuation to hold up.
š¼ Who Should Consider Buying Salesforce Stock?
Salesforce is not a āget-rich-quickā stock. Itās a long-term growth play suited for investors who:
- Believe in the long-term potential of AI in enterprise software
- Are comfortable with short-term price volatility
- Have a 3ā5+ year investment horizon
- Want exposure to a proven tech leader with strong fundamentals
If youāre looking for a stable dividend stock, CRM might not be ideal. But if youāre seeking a growth company backed by innovation, Salesforce fits that profile well.
š Key Metrics Investors Should Watch
| Metric | Why It Matters |
|---|---|
| Revenue Growth Rate | Indicates whether the company is expanding its customer base |
| AI-Related Revenue (Agentforce) | Shows how fast Salesforce is monetizing AI |
| Operating Margin | Measures efficiency and profitability |
| Customer Retention Rate | Reflects how loyal clients are to Salesforceās ecosystem |
| Free Cash Flow | Demonstrates financial strength and ability to fund innovation |
š Analyst Sentiment (October 2025)
Most Wall Street analysts maintain a āBuyā or āHoldā rating on Salesforce.
Hereās a quick look at the sentiment breakdown:
- Buy: 60%
- Hold: 30%
- Sell: 10%
Analysts generally agree that Salesforce has strong fundamentals but needs to prove that its AI strategy can translate into consistent earnings growth.
š” Final Verdict ā Is Salesforce (CRM) a Good Stock to Buy?
In short: Yes, but with patience.
Salesforce remains a top-tier enterprise software company with a strong brand, reliable customer base, and an ambitious AI vision. However, investors should be prepared for a bumpy journey as the company transitions into a more AI-focused business model.
If you believe in the long-term power of AI and customer data ā and can handle some short-term volatility ā Salesforce (CRM) could be a smart addition to your portfolio in 2025.
š External Links (for reference)
- Salesforce Investor Relations
- Reuters: Salesforce $60 Billion Forecast
- Investors.com: Salesforce AI Push
- Barronās: Salesforce AI Adoption Hurdles
If you are interested about hims stock prediction 2025 then you can read this article š